Frequently Asked Questions
Everything you need to know about your Adro shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'My Orders' section on our website.
What is Adro's return policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it against our chart for the perfect fit.
Does Adro ship internationally?
Currently, we ship to all major cities and towns across India. We are working on expanding our logistics to support international shipping in the near future.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight variations may occur.